Frequently Asked Questions
Answers about the remote-controlled crawler mower Jack, the mowing service, spare parts, and our company. Is your question not listed? Feel free to contact us.
What is JACK?
JACK is a remote-controlled crawler mower (also called a tracked mower or hillside mower) for steep slopes, uneven meadows, and inaccessible hillsides. With up to 27 HP Briggs & Stratton engine, hybrid system, and an area performance of up to 4,000 m²/hour, JACK handles slope gradients of up to 100% (45°).
Who is behind JACK Works?
JACK is a brand of Xplore commerce GmbH based in Sankt Stefan im Rosental, Austria. As a young company, we develop and distribute innovative agricultural technology – powerful, affordable, and accessible.
Which models are available (Mini, Mulcher, Flail)?
Depending on the application, there are three models: the JACK Mini for smaller areas and narrow access, the JACK Mulcher for regularly maintained areas with a clean cut and the JACK Flail with Y-blades for overgrown areas and dense growth. The cutting height is infinitely adjustable (Mulcher 10–150 mm, Flail 10–150 mm, Mini 30–100 mm).
What does the JACK mowing service include?
Our complete package includes the appropriate JACK machine, trained personnel, complete transport logistics, fuel and operating costs, as well as maintenance and machine care. Suitable for private properties, commercial areas, and municipal properties.
Are there spare parts and accessories for Jack?
Yes. Through jack-works.at you can obtain original spare parts and accessories for your JACK machine – directly from JACK Works, with shipping within Austria and the EU. Company conditions apply for workshops and B2B customers after registration.
How can I request a demo or a quote?
Send us via the contact form a request for a demonstration appointment, mowing service, or dealer near you. Please attach photos or videos of your area if possible – we will analyze your requirements and get back to you promptly.